Some of you may have heard about a new update to Google AdWords accounts where low-spending AdWords accounts show ranges of keyword volume instead of specific numbers.
It’s important to point out that this change does NOT affect all users – most of the LTP team have no ad spend, and none of us have encountered this issue. It’s actually unclear right now whether this is going to be rolled out to all low-spend AdWords accounts or not, and when these changes would occur. Because we do not know how widespread the change will be, we are working on a long-term solution to this problem so that even unaffected users do not need to worry about future issues.
Here’s an example of what this update to AdWords looks like:
We have two solutions for this Google AdWords issue going forward, one short term and one long term.
Quick Fix
We’ve actually already rolled out a quick fix for this new AdWords issue. Basically, in the short term, for those users who are experiencing this issue, you will see your keyword data show up like this:
The volume ranges shown in LTP will reflect the ranges shown in your individual AdWords account, and you will still be able to use filtering and sorting. Obviously, this solution isn’t ideal – the ranges in many cases are too broad to be particularly useful for KW research.
Still, we figured that it made sense to roll out a short-term fix so that the affected users still at least get data that makes sense while we work on the longer term solution.
Also, once again, this issue does not affect all users – so if your LTP seems to be working as usual, you probably don’t have to worry about this AdWords update at all.
Eventual Solution
Our medium-term solution to this issue is that we’ll start paying for a service that provides us with updated Google AdWords data along with search volumes, and we will display this information to users rather than requiring the use of individual AdWords accounts.
Note that we already made a similar change with the Majestic update – previously users needed to enter their own Moz credentials to get Moz metrics. Since the Majestic update, not only do we have better data, we no longer require user to have a Moz/Majestic account and API key.
We are working on removing the need for users to use their own AdWords accounts in the same way. Instead, we intend to retrieve search volume data by relying on a third party service.
Hopefully this post answers most of your questions about this new AdWords update.
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I don’t know what Google is doing, but i don’t have any problem with their updates as i am using Longtailpr and i know they will help us in every situation
I think google doesnot help us for find good keywords.
thanks for the fast reaction fixing the sorting / filtering. Looking forward to the midterm fix because I don’t want to spend money for Adwords. I prefer facebook marketing.
Definitely frustrating but happy to see an update from the team!!
When I used the free trial of LTP, I didn’t like it’s reliance on individual AdWords accounts anyway. I will be much more likely to pay for LTP when you come out with the version that doesn’t rely on AW.
Hi
I’m surprised you’re saying this hasn’t being rolled on your side. I thought it was already widespread in the United States.
Anyway, I’m happy to read that you are thinking about a long-term fix. I’m right now experimenting this issue and I have to go back and forth with other tools like Ahrefs for example to check the search volume…
Which service are you thinking of using?
Nicolas.
The 3rd party solution like u did with Majestic would be a great solution. When that comes out I will begin to promote LTP. until then I can’t, in good faith, do any promo. This is a good software so i am hoping u guys get things fixed soon. I’d love to recommend it. Until then I wn’t be able to make proper use of my LTP bcause of the adwords numbers being too broad a range…
I ran Long Tail Pro Platinum today and found my numbers are totally completely useless.
Example a keyword that used to give me 9,900 search results a month ago
Now give 0 ZERO. Plain zero !! WTF?
This is insane, 9,900 results turning into 0 results.
Another example
Keyword that gave 1,600 Monthy Search Results in LTP a month ago, now gives me 0 (ZERO). Zero just plain zero.
I hate to say that but this makes the tool useless 🙁
What is the expected date that this will be fixed? This is so frustrating.
And also I think you may have a bug in that words that you enter manually (such as in the Quick Add & Analyze) or The find Keyword word section. They bring 0 local searches and not any range at all.
I hate Google and understand this isn’t LTP fault. Long Tail Pro is awesome. But overnight it turns from an awesome tool to a remotely useful tool because of Google’s change.
Is there way around it to reverse one’s Google Adword account to show the actual search results as was always the case before?
Would spending any X amount of money with Google Reverse that?
Or is it so far irreverisble once Google has done this to your account?
Thanks guy. I will appreciate the reply a lot.
Why are your getting mad at LTP for a change that doesn’t involve them. Google is responsible. Give them a call and wine to them instead!
I can understand eddie.
Im just same of his. More over im a new user on LTP and notlong after i get this news from.
But, im still belive that LTP will do the best for us. Because i have a long time to get a deal to buy this tools and known that LTP it a good develop.
I’m also very frustrated with the change in Google showing search volume. I’ve just paid my 2nd month of LTP and not being able to get what I need. Stumbled across a few forums and a few people swear by rankbrain.me as a good alternative since the tool doesn’t require us to use our own Google Adword account. So I’m using that tool now while LTP is sorting out their own solution… 🙁
Rankbrain.me , is that right. We’ll thank you for this tip. I will check it out. I am considering Jaxxy keyword tool or others from, Semrush, Moz or of course Ahrefs
Pretty great suggestion, I am checking this out too, seems to do quite a bit more then what LTP is showing. I’m having very slow loading and feedback not as smooth as tutorial showed with all of these changes. Hope to see what LTP has when all is fixed.
I have already done a major portion of my keyword research before, and now my concentration is on content building for my new niche site. So I am not as active as others in exposure to the current tidbits with switching to Majestic and now Google requirements for spending in Adwords account to receive full data on search volume.
Initially, the Google changes did get me in a panic mode after recent news, However I see multiple companies have already anticipated this possibility. Spencer Hawes comment as such, I believe, yesterday. Moz has stated they will not be affected since they already bypass Google in using “clickstream data”, I did not even know what this data technique was until I looked it up today. Another option of course is what George refers to here; money is paid to a 3rd party service and the search volume data will theoretically come in as usual right from Google database.
The chess game goes on. It seems these guys know what they are doing. I am going to hang in here with LTP as this is who I started with(at an affordable subscription rate) and these recent changes can get frustrating for all. It has got to be time consuming for the staff here to deal with all this. Just my current input on the situation. Cheers!
It’s good to see you guys are on top of this issue. I’ve not personally been affected by Adword’s changes, but it would really hurt my research if I am. I’ve always been impressed by your customer support in the past, and I trust you’ll be able to get this fixed too.
Recently I just migrated projects and attempted to go full swing with the MAJESTIC LONG TAIL PRO-WHAT A DISASTER! Below is 3rd letter to support; their first response was useless and non-relevant the other day. I doubt this will get posted here and I am ready to move to another keyword software tool.
any update on my issues here. Are you people working on this issue, any insight at all?
From the amount of complaints, I would say you have lost some customers already. To pay a monthly fee for lack of data and extremely LOW SCORES for KEYWORD COMPETITION makes no sense. Is there a timetable where this software is going to make a turnaround. in some sense , I am better off paying alittle higher monthly fee with a major SEO SITE like AHREFS OR MOZ OR SEMRUSH, AND at least have working relevant data. The JAXXY KEYWORD TOOL over at Wealthy Affiliates is a $17 monthly fee and is very, competitive, stable working keyword tool. How about it guys, I have a few days before I have to make a decision to cancel my paid membership here. Not sure it is logical to wait any longer. When support does not respond back, or with suspect delays, I would be inclined to say you have a PROGRAMMING CONVERSION MESS that it is either going to take a long time to rectify or this is a troubled system now. My guess is this software product the way it is going , you are headed for bankruptcy.
In my opinion you ruined a perfectly good functioning keyword tool, probably the best out there. HOW MUCH LONGER BEFORE THE SUPPOSED “CLOUD VERSION” comes out.,Not sure if I can hang on another month here. I feel I am chasing dead wood. Please give me some inspiration here with some solutions.
Please, any solution…?
LTP so it is useless!!!
I just began to experience this problem and it is really annoying. Hope you guys can get the issue resolved soon.
I am having this problem and look forward to the fix. Thank you for keeping on top of things.
Listen its temporary, I have relied on Long Tail Pro for years and let me tell you the stuff is great, Avid user and to be honest what software can instantly react to google changes, everything takes time.
Keep up the good work team, as always love it, oh and other ways to get data till the workaround is complete.
Don’t jump ship, all software is subject to google changes, have faith and patience.
Any updates on this? My LTP was working fine until today when I logged in and it started showing me the 100-1K and 1K to 100K values. This makes things keyword research increasingly difficult and nearly impossible. How can we justify paying for a piece of software that is not working to it’s full potential? It’s been almost 2.5 weeks since this blog post went live.
Please update us!
I would also like an update on this. I rely on this tool to do research for clients.
Same issue for me today. Both of my AdWords accounts now display ranges. Hopefully this gets fixed soon, otherwise the program isn’t much help.
Agreed, Ditto. I can’t understand why the solution has not been enacted yesterday, last week, …..what is the delay?
We’re working on it Dan.
Okay that’s good to know… Because apparently Google just “caught up” with me and now I’m seeing ranges too 🙁
When this issue will be Ok?
Hey,
LTP is such a great tool but with this new Google Keyword Planner Update the data I get is not useful.
Do you have an approximate date for the update to be released?
My KWP tool has just started to play-up as of tonight, here in South Africa. It was working fine but now I have the same problem as the others. It’s screwed with my data…
Still no sign of any updates?
Ya, looks like Google has got us all figured out. We need that 3rd party data retrieval pronto by LTP administration
Are any other users having experience with RankBrain.me which was mentioned above. Seems to not rely on Google and has intelligent suggestion input similar to the google search bar. Cost is similar. Not promoting it, never tried it, but a few weeks since this blog post and right now it’s pretty useless with those ranges and the site speed taking a big hit.
Hi Brandon,
We’ll have something for you in just a couple of days… Not a ‘fix’ exactly – as you can see we’ve put a new website live and the Cloud tool is forthcoming as well, we’re going to roll it out to existing users just as soon as we’ve made sure our servers can handle the influx.
Has this been fixed yet? Paying for a product I can’t use sucks\!
Yes the same problem on my site as well. LTP software team will definitely fix it because they are the best and I use it for all my site keyword research.
Will this change be forever? Then it will be disaster for many of them.
Hi Patrick,
Luckily for us, we had planned for this potentially happening and started developing a cloud solution many months ago. We didn’t expect it would happen this quickly, but cloud is just about ready to be rolled out which should alleviate this issue.
Can I use the cloud when I am a Lifetime Member who bought 2 years ago and support you guys?
Thanks for the answer.
Cheers,
Christian
Will those that have a lifetime membership also be able to use the cloud system?
Well this is a perfect example what google monopoly do to honest webmasters. I am into adult site business and google ruined so many people previous years ,including me. Every month it is worse and worse, something new is coming out . Monopoly is a terrible thing.
Yep. Same here. Ranges just showed up!
I just got “Ranged” as well.
Makes me wonder if perhaps Google’s ad business is dropping faster than anyone knows.
Either that or the numbers of ‘heavy’ keyword planner users who are creating content is growing so fast that it’s putting a strain on their servers.
Hmmm…maybe Google’s stock price is due for a correction?
Just got hit by Ranges… LTP, you need to communicate with your subscribers! Let us know what’s going on—what you’re doing to fix things, a time-frame for the fix, etc. People hate uncertainty (and paying for something that they can’t use).
I’ve been a LTP user for a long time, and it’s a great software that’s gotten better each year. So… talk to us!
We just rolled out the cloud version to new users which alleviates this issue. We’re going to roll the cloud version out to existing users as well, early next week – just want to make sure the servers can handle the influx of users.
Thanks for your support and we know things have been a little uncertain the past few weeks, everybody on the team has been pulling crazy hours trying to get the web app up and running and the communication side has suffered a tad. Apologies for that.
Glad to hear you’re still working on it but didn’t you say earlier that it would be rolled out to existing users… But now new users have it already…? How about those of us who have been paying users for quite a while already?
Honestly, we’re using new users as guinea pigs to make sure everything is stable and that the servers can handle the load – letting 100 ish people test it first to make sure everything is running nice and smoothly basically.
Looking forward to the update…Thanks LTP
I agree with Dani! LTP has an obligation to fix the latest google curve-ball for existing users FIRST or see a migration to competitors who give results that are useful. While I am encouraged that LTP has figured out a permanent fix, I am very disappointed they did not make it available to existing PAYING clients first!! In my free trial I got results that I could use – but as soon as I paid my first subscription, the results turned to garbage! LTP is clearly more interested in grabbing new business than taking care of existing customers. I am in the process of building my first site and need the information I am paying LTP to provide. So far, they are not delivering what they promised – but have the capability to do (in the free trial)! As for LTP’s comment that it’s not their fault and we should complain to Google, we all know google/youtube does not care about the problems they cause to people and companies that rely on the internet for their lively-hood when they tweak their rules and services. But it’s a fact of life – like hurricanes and earthquakes – and the fittest survive. I am waiting to see how valuable my business is to LTP. When your life is devastated by a hurricane, you don’t complain to God or Nature but to the government to whom you pay taxes for your protection against such disasters. Sorry to have to say it: No fix from LTP PDQ and I will cancel my subscription.
We started taking in new users essentially as testers on server load and reliability. We actually did have some slowdown issues which are hopefully fixed now – the point is we didn’t want to release something to existing users that had stability issues…
What we didn’t want to do is send out an email saying ‘Here’s your fix’ and then have the whole app go down because the server wasn’t ready. That’s why we chose to allow a small amount of new users in first.
I hope this problem will fix ASAP for existing LTP Members.
To LongTailPro Team.We know you’re working very hard to fix the issue. Keep it up.Looking forward to test out your cloud version.Cheers.
Oh yep, we are hit ranged too here! Please communicate and talk to us subscribers as Matthew said !!!
I can’t even upgrade …
Thanks and keep up the good work guys
Regards from Austria
So, is the solution for this range problem going to be released for existing customers only via cloud version of the software or can we enjoy the solution for installable windows program version as well? Looking for your response
so LTP is going to cloud version … No more need of installation in pc ?
or cloud and windows/mac also available for usage ?
Yes, me too, since a couple of weeks I can’t see the exact searches like before.
Strange was that when I was logged in on Google Adwords it was not possible to see that searches since several months, but using LTP the account was working well and it was possible to see perfectly the searches.
I’m here now waiting an update from you, if possible.
Thanks
Pietro
I’m glad to hear LTP has a solution to this problem. This may be a good marketing angle for your product moving forward. I wasn’t interested in purchasing your product until I noticed when I went to the Google Adwords Planner on Thursday that it was showing ranges. Came here to see about purchasing your product and saw this post.
Well, it had to happen sooner or later. Something tells me that their ad section is not doing so well with facebook also taking a lot of total ad spend. You may be right at LTP, the solution may be to use cloud based analytics. My worry is that this may mean you increase the pricing. I do hope I’m wrong.
Another paying customer eagerly waiting for a solution here… 🙂 Thank you for the hard work – should I check back this feed, or will there be a newsletter going out when the problem with the ranges is solved? Also, I realize this may be a tough question, but perhaps not – is there anything at all that can be given as a idea of a timeframe for this solution, I mean, are we talking hours, days, weeks? Thanks so much!
I have been a customer for several years. I was very distressed when I attempted to research a new segment and found my results were the same as I could get in my “Free”…let me say this again “Free” keyword planner account.
Clearly, Long Tail Pro, has not been forthcoming about where they get their data. Spence Haws did not bother to respond to my email on this issue.
I don’t think you folks get it. People rely on this tool to run their businesses so they can feed their families. Otherwise, you are typical internet scammers who prey on small business owners. My comment is supported by the fact that only “new” users are being supported.
What about the users who supported Long Tail Pro from the beginning?
Hi Duncan,
I’m not entirely sure what you mean here – Long Tail Pro has (previously) never hidden the fact that it takes Keyword data from the Google Keyword Planner – that’s why you need to link your Adwords account when using the desktop version, and why it doesn’t work if you don’t do so… The value of the old version of LTP was the competition analysis data we provided when click on keywords to open up the analysis section (and for platinum users, the KC score).
As for us only supporting ‘new users’, I’m not sure what you mean by this either. If you could elaborate, maybe I could speak to this more specifically.
You’d have to be brain dead to not know they get their data from GKT.
Duncan, please slow down. It is not about LTP, it is about google that is a real monopolist. I am sure people behind LTP are also in panic because with this, they will loose most of the customers. I have three projects waiting but you should blame google.
Agree with Josh – you’re clinically brain-dead.
Been hit with the limited search data today! Kind of pissed off, been with LTP since 2012. Hoping you guys will have a fix soon? I own the onetime lifetime copy, hope any changes you do make don’t mean I pay more? Otherwise I’ll be jumping ship with many others I’m sure. Seems like Spencer got out at just the right time?
Any updates on this matter?
I can’t work with LTP because it does not show the exact search volume any longer. Also, search queries with several seed keywords (more than 1) does not work either. In this case LTP just stops working. Anyone else getting this problem?
I do hope that you guys will have a solutions for this soon.
Hi, I’m almost at the end of my 10 day trial (talk about bad timing!) and I’m seriously debating whether or not to continue because of this issue. I’m sure there are more people like me out there. Two days ago LTP worked fine, today it only shows the ranges, which is useless. What is the status of the ‘medium term’ solution? How long until this is implemented and will it also work with older versions of LTP (the one that still shows DA and PA)? Thanks a lot in advance for any updates!
Hi,
No, any new updates to the software on the desktop side will not be implemented if a user stays on the older version – we can’t fix stuff with the software unless.. well, unless we’re allowed to update it.
The solution here is the web application, which we will be rolling out this week to users in groups (so as to not overload the server).
The web app does not really on Google Adwords – hopefully this alleviates a lot of the concerns for users.
As an old user of long tail pro – meaning I don’t currently pay a monthly fee – will the new solution be rolled out to me? Or do I have to get a new account?
Long Tail Platinum subscribers will get access to the cloud version, non-platinum Long Tail Pro users won’t get automatic access but will get a deep discount.
I guess panic take over me so I am not sure that I understand. In this moment, as existing user, is there a solution for me? thanks
Thanks! My issues kicked in this week – looking forward to seeing the update!
Hello to all. My name is Dan W. If you look through the comments of this blog and Nichepursuits.com, I have commented numerous times both good and bad(mostly good, I believe). I have been with Long Tail Platinum for at least 2 years, maybe longer. I followed many gurus and resources involving affiliate marketing. I can tell you the original owner of this whole scene here, is one of the best, if not the best teachers of affiliate marketing without the “greed” component. Spencer Hawes has donated out 3 niche project case studies, out of his own generosity, to aid us aspiring affiliate marketers. I have not met Spencer personally, but have communicated with him occasionally either through comments or his direct contact venue. ALL POSITIVE.
The new owners, here are very successful marketters in their own right. They and Spencer had negotiated a direction for this software to take. I have to give them the benefit of doubt, meaning be patient.Believe me I have locked horns with these guys privately in the support section of this website. I have drilled them, bitched at them and even went to Spencer over this BS. Guess what, Spencer was completely sympathetic to my cause and did put his two sense in the best he could, given he only owns 20% now. For you newbies who unfortunately have entered this subscription at a most difficult time of change, I completely understand your frustration. However, I am telling you, as slow, clumsy as LTP has been in the past, it still, when used properly and with patience, was/is the best keyword research tool out there. These new guys like George, I do not personally know. However I know I have experienced the exhilaration of great results from this software. So now the new owners want to go to cloud version to get rid of the slow,clumsy attribute. And,the opinion is the software will be much more accurate using Majestic. The fact that GEORGE here is stating the updates are here, but have to be implemented in a way the software will not crash. I love the fact we are getting communication from one of the principle owners. I think this is a great sign; I am waiting with patience, looking forward to a new and improved version, Long Tail Platinum. After 2 previous negative comments I wrote, I am now flip flopping because I think I see the light at the end of the tunnel. I think I have some expertise here, since I have successfully used LTP for keyword research with the older version. I get nothing out of this. Computer programming is very tough. I also have experience with Microsoft VB6 regarding computer programming. It is time consuming, especially now that GOOGLE has released its new policy regarding Google adwords. I am not completely happy, but have an understanding for the developers plight in solving the challenges here. For you new people here, I would recommend to hang in there a bit. The software is a tremendous tool if you are willing to do the work and follow the teachings of NichePursuits.com(aka Spencer Hawes, Perrin, Jake and whoever). Thought I would stick my two sense in here given what is a confusing situation.
Hi LTP Team,
what about the desktop version users, how much time it will take to migrate us on webapp?
regards
We’re working on it Anil, please bear with us, we’re working through some server reliability issues.
We’re working on it Anil, please bear with us, we’re working through some server reliability issues.
Well, having read the latest comments, I am totally confused: I am in my first subscription month so will the software I am using be fixed? I noticed it is crashing frequently on start up. I also get a dialogue ‘cannot find page’ when i try to go to ‘support’. I hope these are ‘teething’ issues with the conversion to a new version! (I am a Mac user)
Hi,
I purchased the lifetime version less than a year ago for a lot of money which also got “ranged” these days.
Long Tail Pro Team said: “The solution here is the web application, which we will be rolling out this week to users in groups.”
How do I know when it will be rolled out for me? Do you send an email to rolled out customers? Or showing a notification when starting LTP?
I was just about to try out LTP as well! I got disabled from google adsense a few years ago because, well, I have no idea why! And totally got demotivated, but I’ve been excited again to get into internet marketing using things like Amazon associates after making my first $$$. It’s not much, but opened up it seemed more ‘real’.
I have no idea what to do now. :/ I hope you can fix this issue soon…
LTP, how will you notify us when the cloud software is available?
Same question than Shawn
Are you planning to email your old customers with credentials for the cloud version?
Beside that, this cloud version will be available for all Google countries or only US?
God I hate Google. We use their tool to know what people are interested in, publish their ads, we both get money (Google and us); its a win/win situation!
So why making webmarmeteers life miserable?
Any response about the credentials and the countries would be nice. Thanks
Hi Olivier,
The be totally honest, the cloud version right now works best with US/UK. We’re working on integrating yet another third party data provider to provide better outcomes for international users though.
We’ll send out a big email to everyone.
It’s googo’s fault guys – don’t flip out at the dev’s. Every single tool that relies on the keyword planner is going through this.
I guess this is just one more wake up call – when you rely too heavily on googo for one thing and they shake it up…this is what happens.
@LongTail PRO
When exactly are we going to get access to the cloud version with search volume?
Because the short term fix that isn’t really a fix is completely useless and same goes for the software which is now pretty much useless to me without the search volume, and yet I was just charged for my first month…
Why would you charge clients on a monthly basis when the software is currently not working properly, with out the search volume it is pointless and yet my days for the month are ticking away with no time frame of when I can expect a real fix or access to the cloud version.
I’ve contacted support and get no response for 3 to 4 days… I know google made the change and that’s not LTP’s fault but it seems you guys are completely unprepared.
For example communication has been atrocious, I had to search around for answers and this blog post when I started having problems, why would you not just email all your clients letting them know that some people are having problems and you can learn more here if it happens to you?
Are you (LTP) really going to charge me for my first month for software which currently is useless? I’m happy to pay when it’s working as intended and hope to be a long term client, but currently my first impressions with LTP have been terrible.
The training videos and daily emails I received during my trial were great, until I logged into LTP to put the training to use to only find out that the software had changed and much of the training was no longer valid.
You guys must have been working on the changes for a while, so why would you not update the training videos you mail out to new users?
Anyway I worked around that and now have this issues with search volume and support is terrible taking 4 days to get back to people.
Plus now being charged when I can’t use the software…
I heard LTP was great from friends but so far am very disappointed, I hope I get a reply here from LTP addressing some of these issues.
Thank you,
Jay
@LTP you apply to comments above and below my previous message but I’m going to be ignored then? the same way I’ve been ignored by support also? what kind of company are you guys exactly running here?
for those of us outide the US/UK, in latinamerica are there any plans to include us in the third party keyword planner? to be honest without the KWP, and without the search volume exact data, theres no point in us using this tool anymore
thanks
Hi,
To be totally honest, the cloud version right now works best with US/UK. We’re working on integrating yet another third party data provider to provide better outcomes for international users though. Hopefully this will be done by next week
You said you would have s fix early this week. You didnt. Now you say hopefully next week. I no longer believe in LTP and will cancel my subscription in 72 hours if no fix is available.
LTP, would be great to have an update on when the new cloud software or a new version of the tool will be available… What is displayed currently doesn’t justify the price we are paying… I’ve just signed up to the monthly payment and LTP is not very useful anymore so not sure whether to continue. Please can you provide some update? Thanks
Yes, I got the same “this is the search volume range the exact value is not available due to the data restriction on your Adwords account + LongTail Pro”
The most underappreciated job in the world. That of a dev. (and a sysadmin), It’s frustrating from the end-user point of view, but I’m sure glad you guys are actively working on the cloud version.
Just wanted to show some appreciation to the new LTP Team for actively working on this. Do, however, hurry up! I need my keywords! 😉
Thanks so much for this. Honestly, our devs have been going 100% for a few weeks now. Really hope to have something ready for you guys ASAP, but these things take time. New issues are popping up that we weren’t getting with in-house testing.
Dead in the water until we get the update… its Friday at 9:00pm and was hoping for it this week. I hope/expect you guys are busting your ass to get this rolled out to the paying users. Thanks.
We are. I don’t remember the last weekend where our devs weren’t working. Please bear with us.
Thanks for the hard work!
Just to pipe in that the local search data is one of the main reasons many of us purchased your awesome product.
As soon as you have a launch data that is going to restore that data please publish it.
Love your product!
i was checking bing has a search volume data and you could probably do a hybrid of bing data and cpc of adwords i mean, relatively speaking on a percentage basis you might find different volumes but similar percentages of people searching the products. eg. for arguments sake if 1.23% of people searched on Bing for carrot recipes, why would it vary significantly on google or any other search engine for that matter, maybe having bing data could be a fix as you can get API for that i think
following for a better solution.
You need to create a NEW managers account at this link (this won’t work with account’s already linked to adwords): https://www.google.com/adwords/manager-accounts/
Once the account is created click the red “+ACCOUNT” button and add a new Adwords account.
Once you have completed this step you can login via the MCC account in LongTailPro and see the full amount of data.
To see the data in Keyword Planner you need to login to Keyword Planner with the MCC account. Click on the Adwords account you created via the MCC and go to tools, keyword planner as usual.
I did some research into this. Technically according to Google rules, you are in violation when opening a 2nd account to be used for the same purpose as the first account. ” You heard correctly, having multiple adwords accounts for the same business is against Adwords Policy – they refer to it as ‘Double Serving’. There are some, very few, exceptions but for the most part the rule is “individuals advertising for themselves or for their own businesses may only have a single AdWords account”.
I forget the term of service they use, but I googled opening a second account and discovered their rules on this. and I certainly do no want to jeopardize an adwords account getting banned by Google
3rd comment (scroll up a few to see my other messages) still being ignored by Longtail Pro both here, and still no response from customer support to my ticket and original question from 5 days ago…
What is going on over there? I know you guys are busy trying to get the cloud version sorted but ignoring paying customers or not replying to support tickets is unacceptable.
Also “soon™” isn’t really good enough, surely you guys can come up with an estimation of when we can expect the cloud version? two days, two weeks, two months?
I mean currently we have no idea how long we may have to wait and yet we are all still paying for the software which currently is useless, least you can do is give us an estimation of when no?
Honestly, fellow, frustrated LTP customers with their complaints here. They are interesting for sure, but lets look at the whole situation. For one, taking over a software and modifying it under changes from Google yet, is very, very complicated. I gather alot of you have never done computer programming and have no clue how many bugs can arise in a normal, routine task.
I suggest for some of you, to go out and buy a used version cheap on Ebay of Microsoft Visual Basic 6. It is a programming language meant for the consumer. Initiate a project and build a computer program on it. Believe me it can come in handy knowing programming like this in whatever marketing application you are into. VB6 is used all the time in Excel for customized business application.
After your done doing this, you will have an appreciation for the developers plight here creating and improving LTP for us, the customers. Building and growing an affiliate site today requires time and patience. You will not succeed without it. If you folks, that are all complaining like this, can’t come up with a temporary replacement for your needs til LTP finishes their redevelopment, then I feel sorry for you. Do some research and stop whining like a baby. I am a customer just like you guys. I have no financial stake on the ownership side of LTP. Buy some movies at Walmart for $5 and take a break. Really to get so serious and riled up. There will always be downtimes and frustrations involving the internet. Take a break, really, and work on something else in the meantime. Use some creativity here.
Hey! I know that you are a LongTail Pro Developer or atleast a developer. We pay for it and we should get services or get refunds!
Thats funny. I wish I was a developer. I have been a user of LTP for a couple of years anyway. Was great software, if they get their stuff together, will be awesome. Hopefully they can/will pull it off soon. Common sense yields paying 1.8 million dollars to have a useless software is not their intention. Programming which I have limited experience taught me bugs can be time consuming and pain in the ass. Google is definitely playing the game from their self centered view/ all big corps do. I just think patience and even loss of money is an investment that will be worthwhile down the road. The recent video of new LTP is awesome. Looking forward to my version to be like that. Right now mine is useless too.
To be fair I did post a workaround for getting the full data allowance via LTP but apparently my comment didn’t get approved.
Came back to check if it worked for everyone
This software has been virtually useless for about a month and there seems no solution in the immediate future. Since LTP management thought it a good idea to UPGRADE non-paying trial users to a useful product I think paying users should get a FREE month. Its the only FAIR solution at this point.
Couldn’t agree more, I’ve had tickets ignored for over a week now and LTP refuse to respond to any of my comments on there blog as well…
Absolutely terrible customer service, I requested a refund for the month in my ticket but as I say it has been ignored sadly.
I just hope there is a solution shortly or I will switch to KWFinder or something similar.
Sick of paying for a tool that no longer works by a company that can’t give us even a rough estimation of when we can expect a fix or access to the app version.
It’s beyond belief really.
Darn. Just spotted this article today.Sounds like keyword research has some new challenges
https://moz.com/blog/google-grouping-keyword-volumes-what-does-this-mean-for-seo?mkt_tok=eyJpIjoiTURsak5HUTVObVJoT1dWbCIsInQiOiJIdlJibzVzbWZFd3J0c3NSa1ZcL29CalFjOFY5ZDlrbDRWVWplYWhZcitQR2ZLcDJKYWxxd3NLTUJTQWpSNnVXbGs3aHJkVWQwdnJndWNHQStWTlQ0UGx6RlVUR0FTWUJ1SThHK0JvbXQzc2s9In0%3D
Really awesome article, thanks Long tail Platinum.
This tool is worse than worthless under current conditions, the data it is giving is misleading. The spread numbers are useless. Any updates on when a fix is coming?
Understand that things take time, solutions can be difficult, and QA is necessary but the lack of mass communication to your customers is very surprising. I would have expected a series of emails being sent with periodic updates. The day after this issue began for me, my free trial expired and I was charged for software that I haven’t been able to use at all. I understand the problem, but charging for useless software for the first time when the problem was already known?
OK, there is no reason not to go out with some info. It seem that this product and company are doomed. Thanks to the google who did this to many other business. Sorry,but you guys should be prepared for something like this knowing what google did to honest people in previous years. Monopolly is the terrible thing and google should be stopped somehow.
Lets think positive here. In my opinion, that new video that was put out for LTP Cloud Version was awesome. Can you imagine a fully functional software like that. Apparently a lucky few already have it in Beta and there are server glitches holding up the rest of us. Come on people, it will be worth the wait and investment. There are no guarantees in life. Time limits and downtimes are always in state of flux. What a beautiful software. The potential there, you have to admit, that video is well done! I don’t think I’m in a pipe dream. I think it is going to happen. Lets gives these guys some kudos and support here! Go developers, thank you for your efforts under taxing developments! Anybody watch the movie “Interstellar”; it didn’t seem possible there was going to be a good ending, but love and positive thinking prevailed. We are dealing with humans here. Think positive and things will happen. Cheers!
Where is that video?
Here is the video posted about a week ago:
https://www.youtube.com/watch?v=21u-65sY7yQ
Hi,
I’ve been a Long Tail Platinum user for 2+ years.
I paid the (upfront) fee for Long Tail Pro a few years ago… and have been paying the monthly subscription for the Platinum version.
I have been unproductive the past 30 days waiting patiently for a repair.
My question is… when will I be ported over to the new “Cloud” version as it appears the desktop version of Long Tail Platinum is no longer being maintained (End-of-Life cycle)?
I found a TERRIFIC demo by Robbie over on YouTube reviewing the new “Cloud” version, but am unclear how (when) I will be migrated over. Robbie’s review is insightful and was posted on Sept 16, 2016. Well done and helpful. Thank you Robbie if you are on this thread.
I get the impression that the prior Desktop version is at it’s “end-of-life” cycle. Okay by me, but I entered into a service contract with LTP and would appreciate a migration plan schedule so I can plan my business activities accordingly with my clients.
https://www.youtube.com/watch?v=yNCMCg5mMSQ
Please advise LTP.
Thanks,
-Jim
ps: Software breaks. Shi* happens! I get that. I managed a multi-million $ software & services group for several years, so I can appreciate the pressure the new LTP owners are faced with. The group I managed handled integration & migration for 50,000+ corporate clients prior to our IPO. My suggestion… having been under this gun personally before with over 50,000+ clients… THIS IS IS AN OPPORTUNITY FOR YOU… it’s not what you do when things go well that build Raving Clients, it’s what you do during the storm that builds client loyalty… my suggestion is to proactively outline (in detail) your plan for migration/integration for your existing client base… most will respect your current situation… but a client base flying blind is a recipe for disaster and jeopardizes your significant acquisition $$ recently spent… if you publish a “Migration Schedule”, yes there will be many individuals that bitch, but at least it will allow most of us to proactively make decisions and manage our direct client projects better. Thanks.
ps: And to answer DanW’s question – yes, I do have a background in programming, data integration/migration, data warehouse staging, triggers, stored procedures, all the geeky crap that LTP’s developers are banging on – so I can only guess there are a few caffeinated keyboard pounding developers scrambling at LTP at the moment.
Hi Jim,
We’ve basically put out word that we’re working on stuff – we don’t want to give out exact dates, because we’ve done that in the past and it’s burned us. We’ve run into some issues with server stability and slowness in the app, and we’re working on optimizing everything so that the whole thing doesn’t go down once we migrate users.
We actually just released to 300 existing users yesterday, and if we don’t run into any issues, the rollout will continue through this week and probably into next week.
However if we do run into issues, the required fixes may take time which is why we don’t want to put out a blanket statement saying “It’s going to be released in two weeks”.
“We actually just released to 300 existing users yesterday, and if we don’t run into any issues, the rollout will continue through this week and probably into next week.”
@LTP – This is the kind of feedback we’re looking for. “300 existing user” – it is a quantified test that indicates a specific task you are taking to “stress-test” the system. PERFECT!!
PLEASE – PLEASE – PLEASE – post an update in 24 hours with feedback on the “300 user” test.
Thanks for the post! Please provide more posts like this with QUANTIFIED specifics of test you are performing and their outcome.
Many of us are data driven… this helps us to understand your resolution tactics.
Thanks,
-Jim
@Long Tail Pro Team –
Some other metrics that would be of interest (as a benchmark to share)… [yes, we like numbers]
1) How many active “Cloud” users are there currently?
2) How many active “Desktop” users were there as of Aug 15, 2016?
3) How did the “300 user” migration perform over the past 24 hours?
4) Am I correct when you mention “released to 300 existing users yesterday” you are referring to “Desktop” users migrating to the “Cloud” version? Or are you indicating that “300 existing users” of the Desktop version received a newer deployed version of the Desktop version?
These kind of metrics quantify (provide insight to) the SIZE of the potential migration.
Thanks,
-Jim
Hi Jim,
I’m not really allowed to give out information about our subscriber numbers, but I’ll try to answer some of your other questions:
We had a little slowdown but nothing drastic with the 300 users.
Yes, it is a migration for desktop users to the Cloud version.
We have 2000+ platinum subscribers and 2000+ people who bought lifetime platinum
I’d say it’s going well and I believe we will roll out to another 300 today/tonight.
@Long Tail Pro Team –
TERRIFIC feedback. Thanks!
2,000+ platinum subscribers and 2,000+ lifetime platinum members migrating at 300/day provides us an initial sense of volume and also provides us a “throttle” sense. (much appreciated)
Also… great to hear the initial 300+ migration went well… and also thanks for clarifying that the migration is to LTP Cloud and not a Desktop upgrade.
All great insight… thanks for providing the details…
-Jim
Dear LTP Team,
When will current customers get access to the cloud system?
tks!
Hopefully this week or early next week, assuming we don’t run into any more server stability issues.
So, how about this? LTP people—for everyone who has left comments and asked for help, can you give us the cloud version (even if it isn’t 100% perfect), so that we can at least start to use something?
I think they have stopped listening, the worst thing a business can do. My guess is the cost was kept down by using free data, now to deliver the same product the have to shell out money for data. LTP may be going extinct or in for a huge price hike they refuse to tell anyone about.
We haven’t stopped listening, although I only check and approve website comments periodically.
Well thank you Jason for your informative comment. A number of us have been back and forth here on the frustrating issue. I am an older customer and have talked to Clickbank which handles older accounts. Clickbank has told me 3 weeks ago that I can request a refund up to 2 months back upon my request. I have been trying to be patient, I am having difficulty trying to figure this whole situation out. Really sad! Do you use Clickbank, or it it now via Paypal only?
LTP Admins,
Long time user and Platinum subscriber here. Any update on the web-based cloud version rollout?
Is the web-based cloud version presently picking up exact KW numbers?
Also, I noticed I haven’t received any emails from you guys regarding this issue. Probably would be a good idea to address it to your community with an email update. Especially your subscribers who are slowly realizing they’re paying for non-functioning software.
Not hating, I know this is tough. Just need an update. Via email blast would be ideal.
Targeting this week or early next week with batched rollouts in groups of 300 for existing users. Hopefully we don’t run into further server stability issues which might cause delays.
I’m definitely seeing both sides here – understanding how there are countless details and issues to take care of behind the scenes, very much appreciating the hard work and dedication of the developers. With that said, I also very much understand the frustration of customers who are currently paying for a product that isn’t working any longer. I’m one of them… 🙂
In today’s market, this is simply not acceptable and I’m frankly a bit surprised that Long Tail Pro hasn’t deemed it necessary to send out something reassuring people on a large scale – heck, the most brief newsletter in the world would probably suffice! I know I would have appreciated a one-liner from LTP trotting into my inbox, saying: “We know this isn’t cool and messes with your flow – every single brain cell we have available across our team is busy de-bugging, but once the software is back up & running we promise we’ll make things right.”
I really think that’s what folks want and need to hear – there seem to be many loyal LTP customers who’d be happy to remain loyal and wait a bit longer, as long as they’d be acknowledged and feel respected “financially” instead of ignored.
I agree with you LP. This is so odd: the silence from LTP is deafening. You gotta wonder behind the scenes if something very wrong has occurred. This may be a case that 6 months from now, they still may not have it figured out. The odd thing is how does “RankBrain.me” and KWFinder still put out a functional product, but now LTP is unable to do so.
And to get them to comment with progress reports is like pulling teeth. I think you have a bunch of young people, with no experience in software, bought a software product. Their cash availability was drained in the purchase of the product, so they cannot afford a big enough staff to handle customer support and for ex., there are probably 2-3 developers working on the issue when the mess probably requires a 10-20 developer staff that has experience with the task at hand. Their business model is flawed due to inexperience. Sad situation.
Hi Dan,
The reason why we haven’t responded here is because we only check website comments periodically.
Please, saying something like “we only check website comments periodically” is not what we want to hear. It implies a lack of attention which is only going to further alienate dissatisfied users. Either respond in a more timely fashion, delegate a purposeful admin who can do so, or reconsider the wording of your responses.
Just sayin’…
Change communication is probably the most crucial element when dealing with an outage such as this. Google made changes that are out of your control we understand that. But please take 5 minutes to put together a weekly update on what we can expect to see as customers over the next days/weeks. I work in the IT field and I know we would have customers firing us if we didn’t provide clear communication throughout the resolution process. You guys are better than this, step up your game.
Over a month has passed, so I think it’s fair to say, this fix will never happen. We just need LTP to confirm this and allow people to get their money back.
What I’m doing is just going off the guide.
100-1k, 1k-10k etc is better than nothing.
Hi James,
You can try this solution to fix the ranged issue in the meantime.
http://www.onpageseoservices.com/how-to-fix-the-undesirable-search-volume-ranges-on-gkp/
Hi All, I tried using LTP but was also ranged. However, I changed my google adwords accounts in the setup to a new one. The new account had one adwords campaign running and to my surprise it started showing precise numbers like before instead of ranges. I am still not sure if it works only when you have a paid campaign running on adwords. Somebody please check with a paid adwords account and confirm. If it works then it’s really helpful to all of us. Thanks.
Can we please get an eta or some kind of response from support? I’m happy to wait for a functioning product, though believe we deserve an eta, it’s basic professional courtesy.
I had to stop long tail pro subscription this month. Let us know when all the issues are fixed.
Google is going hard at people using keyword planner for keyword research. In the end all systems rely on google for data. Any data scraped before months wont be accurate after few months. So I suspect this game of taking data from google is going to end very soon.
Knock Knock; Is anybody in there?
This is getting ridiculous, this once fantastic company and product is going into the sewer right before our very eyes. No joy nor answers for PAYING CUSTOMERS but, letting TRIAL CUSTOMERS use a working product. PAYING CUSTOMERS can’t even get a bulk email saying “sorry guys we are working on it and this XXXX is the estimated fix date”, or something similar.
WAKE UP LONGTAIL PRO; take care of the PAYING customers FIRST!
@Mohan posted an interesting insight.
“Somebody please check with a paid adwords account and confirm. If it works then it’s really helpful to all of us. Thanks.” -Mohan
Suggestion…
If a paid AdWords account resolves the problem, then why doesn’t LTP simply create a (master) PAID ADWORDS account with $1,000 , create a campaign, and HARD WIRE that account ID to be universally used into the LongTailPro code? (similar to what they recently did with the MOZ integration)
LTP – please advise if the above solution has been tested?
-Jim
Hi – we haven’t exactly tested this, because our goal is to move entirely away from Google Keyword Planner as a source of data.
Also, technically it seems unlikely this would work unless we had thousands of such accounts (not just 1, otherwise the tool would be excruciatingly slow).
@Long Tail Pro Team –
Good to hear you are moving away from the “choke hold” that Google currently has on your application.
I agree… that if you funnel all seed word requests from your entire user base thru a single server port (server app), then 10,000+ users hitting that routine might create “lag” time from your server’s capacity limitations (RAM, Bandwidth, Network limitations).
However… check with your development team to see if the GKP API calls are currently embedded on the client end of the LTP Desktop version or do they currently funneled linearly thru your server before making the GDP API call. If on the client side, then each API call is being generated from multiple IP Addresses and you might not see “lag” degradation when coming from multiple non-connected users from diverse inbound call streams.
The reason I suggest you test this model… is that it would provide your Development & QA team data benchmarks to compare results from Google Keyword provided results against your new data source. (to identify result departures and traffic result consistency %)
Also, having this model tested, would provide you a fall back (Plan B) should your new data source provider ever decide to price gouge you down the road.
Risk management for your investor group – insurance against future downtime.
I managed integrations to financial apps… so downtime (risk management modeling) is a hot topic.
Anyways… Thanks for your responses!
Much appreciated.
-Jim
We’re seeing that it seems to work for some people and not others – if it starts failing more frequently we will update this
Yes, you’re right. Just tried it again and it seems to work. Again. I don’t know what the criteria is they’re using but for those interested, I’ll post a video link to the same method. Some folks seem to struggle to get it all going just reading text. Hope it helps someone.
Thank you Long Tail Pro Team. You guys are great. Hope you get sorted out soon.
@Long Tail Pro Team –
Excellent migration plan outline!
http://longtailpro.com/long-tail-pro-cloud-rollout-update/
Much needed and well done.
Thanks
-Jim
ps: Best of luck with your rollout and performance tracking.
@Long Tail Pro Team: Thanks for this awaited update post with details to your migration strategy.
Above someone wrote about an email sent to all LTP users. I didn’t receive any mail. Can you please check if my email address is on your list?
How do I know when I’m migrated to cloud version?
LTP is probably not going to respond to you here. Being a veteran customer, first I suggest you check your spam folder; if you find nothing there, then on this website here, click on the “support” hyperlink at the bottom of this website page. This should bring you to the customer support for LTP. It will ask you to type in your email and password to log in and initiate a new support ticket. If you are able to log in with your email, then it would appear your email is registered properly with LTP
Wow. Looks like something is happening here. Some rockets are firing, looks like. Thank you Jim for that notification of migration plan. I had not noticed it until here.
Thank you LTP for this most recent update/plan of action.Well done. Just took alittle longer than expected(well maybe more than “alittle”, but hey a “Mercedes” is worth waiting for!
What a learning experience for all, hey.Time to invest in Grecian formula for grey hairs; I hear their stocks are rising. We all got some grey hairs recently.
Come to think of it, there is a good niche. Can’t wait for the cloud version to be active, so I can grow some long tails for “healthy hair without the grey”
Hello,
I am a LTP user for few months and also going through the longtail university course. I beleave that the team at LTP will soon fix the issue and i don’t wish to shift to any other keyword research tool. My suggestion is to use 3rd party keyword data and implement the update soon because the search volume range is really annoying and the data seem to be of no use.
Best of luck LTP.. i am looking forward for a positive update.
Yep, this hit me and it make LTP almost unusable to do research. Damn you GOOGLE!
According to me its really an important update and would surely benefit the users.
How about doing what Market Samurai are doing and using Bing. It’s just a thought. 🙂
I do not recall entering an adwords account into long tail pro. Since I have 3 adwords accounts, maybe the others are not impacted by the limitation. Where do I change my adwords account in long tail pro?
I’m an old lifetime Longtail Pro (non-Platinum) user. I’ve tried the “solution” posted to get the ranges back to normal but it didn’t work.
Can you give me more information on your Q&A below? What do you mean by “exclusive discount”? Will that be a one off payment (lifetime) like I’ve already paid for?
~~~~~~~~~~~~~~~~~~
Q: What about non-Platinum Long Tail Pro users?
A: LTP users who are not lifetime platinum, monthly, or annual subscribers will not get automatic access to the Cloud version of the tool. We will however provide exclusive discounts to all existing non-platinum users, and non-platinum users can of course continue using the desktop version of the tool. For users who are running into the ranged volume issue with Google Keyword Planner, here is a potential solution to overcome this issue.
It is really good updates from Google Adwords. It will be very helpful in many terms for keyword planner users. After updation, adwords users can easily select most important keywords.
@Long Tail Pro Team –
Please provide a status update on how the 300 member/day migration is progressing?
Also, how is the performance impact?
Thanks,
-Jim
Good appropiate question!
LTP Team:
You acknowledged in your latest blog post that you’ve done a poor job communicating with your customers.
Yet, you’ve been silent in the days since that blog post. Tomorrow is the end of the week–your apparent target for having rolled out the cloud version to existing customers–and you haven’t provided a single update on the status of the rollout.
Please take two minutes every day to post meaningful updates–not fluffy promotional drivel–to your Twitter account. No matter what else you have going on, you have time to post a two-minute update to Twitter.
No news is worse than bad news at this point. Speaking for myself, I feel quite a bit of ill will towards your product and your company after my experience the past few months. The desktop software is so buggy and now so lacking in its promised features that it’s not useful or even usable. I’d consider trying the cloud version, based on all the new promised features… but who knows when I’ll ever get it?
At the moment, I’m tempted to not just demand a refund, but make sure everyone I work with knows you’re not a reliable or trustworthy company. Transparent, regular, and straightforward communications would go a long way to restoring trust.
Has anybody been one of the supposed lucky 300 batch to be enrolled in the cloud version between last week and this week? Not much buzz here going on
@ Dan W –
Thanks for the sample code.
I tried the code and received the following Error Message…
“Column ‘MatchType’ is not valid for report type SEARCH_QUERY_PERFORMANCE_REPORT. Double-check your SELECT clause. (line 51)”
Quick fix….
I researched the Error Message and made a quick modification to the code by changing the Column Term ‘MatchType’ (line 51) to the correct field name ‘QueryMatchTypeWithVariant’ and the Error Message went away.
Reference:
The code was incorrectly calling the ‘MatchType’ in the SELECT statement which is an attribute and not the field name. I found the solution via the following AdWords API page. (middle of the page about 3/4 of the way down the page after the field ‘Query’ and before the field ‘TrackingUrlTemplate’)
https://developers.google.com/adwords/api/docs/appendix/reports/search-query-performance-report
I am not sure if this code will resolve the LTP range problem, as the ‘script’ appears to be a routine you would run nightly to “recalculate/replace” the report data for a Campaign/AdGroup.
But it is worth a glance by the LTP Programming Team to see if they can hard code something like this in their call to HTTP GET results.
I wish the LTP Programming Team lived near Boston… as I’d love to spend a day with them to see if we could find a SHORT-TERM fix for the LTPro Desktop version.
@LongTail Pro Team – Please provide us a status update on how the 300 member/day migration to LTPro Cloud is progressing?
I (and I assume other Platinum members on this thread) have not been notified with instructions on how to login to the LTP Cloud version yet.
Thanks,
-Jim
Hello mate, why the long tail pro desktop not continued? is the cloud long tail pro the next tool for keyword research? how about the Air? won’t continued?
I have lifetime access to LTP Platinum; I only get ranges of search volume, no specific numbers. Do I have to start spending $$$ on adwords to get specific search volume numbers?
I was furious about the ranges but now I have gotten the original keyword volumes back in LTP. But the MOZ KWC now doesn’t work. 🙁
Hello Jim;
I did send the script to support at LTP the same day. The rep said he would forward this script code to the developers for evaluation. Interesting you found glitches in the code.
I think things are moving forward here.
Long Tail Pro team:
What is the status of the rollout of the cloud version to existing subscribers?
Any updates on this?
thanks for information. I am thinking about signing up, but will wait to see how things roll out.
Oh, its happy to hear about.
Im just use ltp and known that googles get update -not long after im use ltp- and know im still cant get access for detail search volume.
But i belive LTP will do it for me.
its a wonderful tools to explore.. good experience try and used just a $1 trial for 10 days.. not much skip your coffee and get this worth it a pennies. ):
Very useful artilce. I am using keyword planner last 6 month ago. Thanks for the sharing new features information. good work.
Manshu Ydoxy
Seo Specialist
Hey LTP,
Thanks so much for working around this issue. I think it says a lot about your business that you guys are willing to work through the Adwords update and will continue to stand by your customers. Great job.
I just wonder if there is anybody who can help me on the support site ? I am waiting for an answer for almost a week.
I’m an old user of long tail pro !
Its amazing
Since the update it was very confusing to me. Just got an idea how to get with google adwords keyword planner. Thanks a lot.
Been away for a bit and just caught up with your approach to dealing with this. Kudos to you guys for making this easier on us. Great job!
I will say that I was in the group where sometimes I’d get the 100-1000 results and sometimes more exact – I guess there’s still some flux to deal with. Anyway, again, great job and lovin’ the product!
Hi,
I do not have LTP yet, few months ago I was about to press the button and subscribe to the monthly starter plan however I did not do it because of the issue that everybody was referring to: no longer getting the accurate amount of searches but ranges instead which is totally useless… Has this now been fixed? It is confusing to understand whether or not LTP have managed to fix this in their cloud version…
Thanks!
Hi, yes this issue is fixed in the Cloud version.
Thanks!
George
Is this issue fixed? I am looking to buy LTP but if the issue is ongoing will look elsewhere.
Yes DAve, this issue is fixed in the Cloud version of the tool.
Hey LTP,
Thanks so much for working around this issue. I think it says a lot about your business that you guys are willing to work through the Adwords update and will continue to stand by your customers. Great job.
I use this script its was not work first time but after that it works fine.
They should roll out for low ad spenders too! Until I’ll use my favourite traffic checker – Long Tail Pro . Hahah!
I’m not sure anyone trusts adwords keyword planner anymore. There are too many third party tools that are just more reliable with better data than Google’s own tools
I LOVE THIS ARTICLE. Google keyword planner is not accurate nowadays
Just came across your product from Doug C’s site after reading about the KGR method. Is your tool the best tool to do this type of keyword research? Either way I think I will sign up.
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