Troubleshooting Articles

How to get access to Long Tail University If you can't log in to Long Tail University, it is probably because your account hasn't been created yet. We are working on integrating LTU into the app, but at the moment, we need to create all accounts manually. Existing...

How to fix export issues in Long Tail Pro This problem occurs when using Safari as your browser. This is because Safari blocks us from downloading files to your computer. There are two possible solutions: Solution 1: Use a Different Browser Chrome, Firefox, and...

What to do if you are unable to log in or reset your password If you are unable to log in, and you get the message "this email does not exist" when trying to reset your password or activate your account, then no account was found in our database for the email address...