Support Articles

I Can’t Log In to Long Tail University

How to get access to Long Tail University If you can't log in to Long Tail University, it is probably because your account hasn't been created yet. We are working on integrating LTU into the app, but at the moment, we need to create all accounts manually. Existing...

Unable To Export Keywords and Competition Analysis

How to fix export issues in Long Tail Pro This problem occurs when using Safari as your browser. This is because Safari blocks us from downloading files to your computer. There are two possible solutions: Solution 1: Use a Different Browser Chrome, Firefox, and...

“This email does not exist” message

What to do if you are unable to log in or reset your password If you are unable to log in, and you get the message "this email does not exist" when trying to reset your password or activate your account, then no account was found in our database for the email address...

How Can I Apply a Coupon to My Account?

If you have an existing Long Tail Pro account, and you receive a coupon discount, you can apply it to your account by following these steps: Step 1: Navigate to your Billing Information page. Step 2: Click Change Plan in the plan information area Step 3: Select the...
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