by Devin Sizemore | Mar 30, 2022 | Support, Troubleshooting
How to get access to Long Tail University If you can’t log in to Long Tail University, it is probably because your account hasn’t been created yet. We are working on integrating LTU into the app, but at the moment, we need to create all accounts manually....
by Devin Sizemore | Mar 30, 2022 | Support, Troubleshooting
How to fix export issues in Long Tail Pro This problem occurs when using Safari as your browser. This is because Safari blocks us from downloading files to your computer. There are two possible solutions: Solution 1: Use a Different Browser Chrome, Firefox, and...
by Devin Sizemore | Mar 30, 2022 | Support, Troubleshooting
What to do if you are unable to log in or reset your password If you are unable to log in, and you get the message “this email does not exist” when trying to reset your password or activate your account, then no account was found in our database for the...
by Devin Sizemore | Mar 30, 2022 | FAQ, Support
If you have an existing Long Tail Pro account, and you receive a coupon discount, you can apply it to your account by following these steps: Step 1: Navigate to your Billing Information page. Step 2: Click Change Plan in the plan information area Step 3: Select the...
by Devin Sizemore | Mar 30, 2022 | FAQ, Support
Unfortunately, Long Tail Pro does not provide global search volume data. In order to provide accurate data, we pay for data from two external services, and neither of these services provides reliable global search volume. Because of this, we have chosen to focus...